University Of Maryland, College Park, MD

Bachelor of Science, Information Sciences & Studies

GSK, Philadelphia, PA

Product Experience Analyst                                                                            09/2024 – Present

· Deployed strategic framework that integrates user experience into the roadmaps for new and existing company products.

· Conducted end-to-end user experience mapping for a new learning and development SaaS product and utilized perceived metrics to ensure the products meets company KPI metrics.

· Executed user acceptance testing for GSK’s internal AI bot, GiGi and its prompting capabilities.

· Created clickable, high-fidelity prototypes for stakeholders that align with the company’s design systems and ensured all designs met WCAG AA accessibility standards.

· Executed full design renderings through high fidelity wireframes for GSK’s external facing supplier website.

· Conducted annual UX testing sessions for all internal platforms to test the current state of the products, as well as provide results-based recommendations to improve KPI metrics.

Product Owner & Experience Analyst - FLP Rotational Program                                                 01/2024 – 09/2024

· Documented end-to-end user journeys for personas related to employee experience within GSK to optimize the technology and practices utilized within and around the office.

· Worked with communications and branding teams to create uniform templates for digital signage that employees would be able to use when distributing their announcements through the company signage.

· Defined the requirements and capabilities for digital signage works, such as occupancy signage, TfL dashboards, and cafeteria menus.

UX Engineer - FLP Rotational Program                                                                                            05/2023 – 01/2024

· Ensured the integrity of projects from designers to developers through project management and continuous sprint planning.

· Utilized SUS and NPS to survey stakeholders about their products' perceived usability and research ways to better suit their products to fit user needs.

· Created high fidelity clickable prototypes to best fit a client's requirements for their products, further improving the platform's efficiency for users, as well as ensuring that the product is compliant with accessibility standards.

· Utilized A/B testing on wireframe and prototypes to ensure user needs were being met with satisfactory results.

· Conducted user research and user interviews to understand the capabilities and expected outcome of wireframes.

· Facilitated and managed weekly calls between team members to share project updates.

Software Developer – Future Leaders Program (FLP) Rotational Program                                   09/2022 – 05/2023

· Developed a fully functioning website utilizing React.js programming language.

· Migrated data from an API to the crisis management site (CMS) and ensured validity of information.

· Updated each control's features on the website to allow the creation, deletion, and formatting of each control is possible.

· Updated project pipelines to migrate future work to their respective repositories.

Technology Security & Risk Intern                                                                                      06/2021 – 08/2021

· Managed the IT policy simplification workstream for the GSK Consumer Health company demerger through agile sprints.

· Created workflow processes for analyzing risk of third-party add-on applications to Jira and Confluence prior to implementation into GSK’s production environment.

Computer Software/ Frameworks:  Microsoft Office, Azure, GitHub, Jira, Figma, Sketch, Photoshop

Proficiencies:  Agile Methodologies, Analytical Assessments, User Experience, Prototyping, Global Team Collaboration

Save the Children: UX Volunteer May 2025 - Present

NN/g Certified: UX Management September 2023

Microsoft Certified: AZ900 Azure Fundamentals April 2023